Results

Every engagement below started the same way: with arithmetic nobody had run yet. What changed afterward varied — sometimes we spent less, sometimes far more. What stayed constant was the method.

We increased ad spend fivefold in five cities. Almost nothing happened.

Geographic holdouts on paid social and Amazon DSP showed platform-reported returns were largely crediting demand that was arriving anyway.

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A three-year plan that reached the people who had to execute it

Channel strategy reconciled against a financial model, then cascaded into metrics each function owned.

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An outbound channel built from nothing, on evidence rather than instinct

Tested lead sources through to closed business and found the one that consistently produced clients.

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One underperforming channel became three performing ones

Fixed the operator instead of killing the channel, then added two more. Revenue tripled in two years.

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$200,000 of tests that never had a chance — then a channel that quadrupled acquisition

Then a properly sized one made radio a primary channel and helped drive a $170M+ exit.

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A price test that looked like a tie, and was worth a great deal

The higher price produced the same expected initial revenue per visitor as the control — the conversion loss was real, and it was exactly offset by the higher price. Read carelessly, that is a tie. Read correctly, it was the answer: the increase cost nothing on new business, which meant it could be extended to the entire existing base — and there, applied to revenue already flowing, it was worth a great deal.

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Cut the ad budget, kept the customers

Spend fell substantially, acquisition barely moved, and the difference funded a testing program.

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